At Stellar Adorn, we understand that receiving your exquisite jewelry and watches in a timely and secure manner is just as important as the quality of the products themselves. That’s why we offer a range of delivery options to suit your needs, ensuring that your purchase arrives safely and efficiently, no matter where you are in the world.
Shipping Options
We provide two main shipping methods to cater to your preferences:
- Standard Shipping: For those who prefer a faster delivery, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch and comes with a shipping fee of $12.95.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This method ensures your package arrives within 15-25 business days after dispatch, allowing you to enjoy your new jewelry without any additional cost.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This includes quality checks and packaging to ensure that your items are in perfect condition when they reach you.
Global Reach
Stellar Adorn ships globally, with the exception of certain remote areas in Asia and other regions. Whether you’re in the bustling streets of New York or the serene landscapes of Europe, we strive to deliver your order with the same care and precision that goes into crafting our jewelry.
Tracking Your Order
To keep you informed every step of the way, we provide tracking information for all orders. Once your package is dispatched, you’ll receive a tracking number via email, allowing you to monitor the progress of your delivery.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition and packaging. For more details, visit our Returns Policy page.
Customer Support
If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at [email protected]. We’re committed to providing you with a seamless shopping experience from start to finish.
Thank you for choosing Stellar Adorn. We look forward to delivering your next piece of timeless elegance.
